The nite time staff was excellent! Very helpful and friendly. Our ride was not scheduled to pick up till 2:00 pm and as long as they did not have a lot of booking we were allowed to stay in room till ride arrived. The cleaning lady herself was very professional. The head of cleaning services was extremely disrespectful. While I went downstairs to inform that I was just going to purchase another nite . The women was in front of front desk on the phone with her worker saying “ what do u mean a tattooed man answered room 523 he shouldn’t be in there . I can’t stand people who think they just can stay like that!” She was loud and I thought unprofessional. First off because others in lobby heard it all because she was loud and we’re looking at her . Which a conversation like this should have been PRIVATE. Also this was my room # she was talking about. So very embarrassing for me! I was already at front desk when she did this. So everyone in lobby heard me say my Room # which was the same she just complained about . The women stood next to the front desk with her hand on her hip obviously irritated. I informed the front desk that they said I could stay in room till 4pm if I had too. I was going to purchase another nite to enjoy another nite of vacation, but after being embarrassed. I decided not to . I felt very uneasy and didn’t like how unprofessional she was. I go to this hotel for the fact they are clean, quiet and before her professional. I am sorry to write this review , but would think u would like to be aware of one of your staffs behavior. Thank you
Christopher
أبريل ٢٠٢٤
Property was super clean. The room was amazingly clean and everything appeared new.
Melissa
فبراير ٢٠٢٥
Everything was great as expected and I plan to stay there more in the future. I also like the attached Timber restaurant.
Eric
يناير ٢٠٢٥
It was convenient to where we were going to visit in the area. We had intended to go to Timber, and were pleasantly surprised it was on the property.
Meghan
مارس ٢٠٢٥
My room was my favorite part absolutely amazing in the clinging staff was so kind and friendly
Jazmine
أغسطس ٢٠٢٣
We love everything about this property. Great location to the Cross Center and Hollywood Casino. The pool, hot tub and breakfast are great. Staff is super friendly. Having a fabulous restaurant on the property is awesome.
Teri
يناير ٢٠٢٥
Friendly staff very nice housekeepers and was very nice rooms
Cereeta
يناير ٢٠٢٥
Loved everything. Super clean. Super friendly. Breakfast was amazing.
Katie
مارس ٢٠٢٤
The bed and pillows were so comfortable, the convenience of the appliances is, as if you were at home, also washer and dryer on site. Nice pool with small hot tub and delicious restaurant attached down stairs! For the continental breakfast we even had an iced coffee option and flavored syrups.
Nelson
نوفمبر ٢٠٢٣
Check In & Out was fast and easy. The staff was very friendly and helpful. Rooms were clean and comfortable with a kitchenette. The breakfast had a wide variety to choose from for anyones dietary needs.
Merrill
نوفمبر ٢٠٢٤